Refund policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a refund on a faulty item, please return it to us within 30 days of receiving it, in its original condition. Once we've received and inspected it, we'll let you know the outcome as soon as we can. Used items cannot be returned or refunded under this policy.

To start a return, you can contact us at contact@aniqart.co.uk

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at contact@aniqart.co.uk.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Unfortunately, we cannot accept returns on sale items or gift cards.

 

Refunds

Once we've received and inspected your return, we'll let you know whether your refund has been approved. If approved, you'll be refunded to your original payment method within 10 business days. Please note it can take your bank or card provider a little longer to show this on your statement.

If more than 15 business days have passed since your return was approved and you haven't received your refund, please contact us at contact@aniqart.co.uk